Automotive/Driving School/Services

4 Tips for Driving an Automatic Car for the Beginners

Posted by Walter Graham on
4 Tips for Driving an Automatic Car for the Beginners

The capital of Victoria, Melbourne, is the second-largest city in England while being the hub of passionate people. Both vibrant and luxurious person now likes to have an automatic vehicle. The automatic vehicle is quite different from the manual one. So, one may be in confusion about the driving of the automatic car. But you do not have to worry since there are driving schools in Melbourne that will help you in this regard. 

Some Useful Tips About Driving an Automatic Car

Automatic vehicle driving isn’t a piece of cake, and so you know that you should be well aware of the technicalities that revolve around driving one. Here are specific essential tips for driving an automatic vehicle: 

Omit The Clutch Pedal

In manual cars, the clutch pedals are the vital parts. But in automatic cars, there is no trace of the different clutch. The handles are built likewise to operate. In the automatic car, there are only accelerators and brakes. You would need to follow the instructions taught in your VIP driving school Melbourne dedicatedly.

The Use of Gearstick

The use of gear stick is quite distinct in automatic cars. It’s not used invariably. In many vehicles, the automatic gear stick has some indication to operate. They are like- 1 means stay in 1st gear, 2 means stay in 2nd gear, L means remain in low gear, and S means Sport mode.

Some Useful Tips About Driving an Automatic Car

 There are four kinds of gear.

  • Park (P): Park has the most vital role in driving an automatic car as it can lock the movement of wheels. So it’s better to be in Park while you are going to start the vehicle. And it’s to be checked when the engine off, of you, are in Park or not.
  • Reverse (R): The word Reverse itself can depict its duty. To move the car backward, you will need to Reverse.
  • Neutral (N): In the manual car, you have to take the help of a brake to stop your car at the signal. Here is an automatic vehicle; Neutral will help you to halt at the signal.
  • Drive (D): This is for going forward with your car. In the automatic car, the gear turns into the next level automatic with the growing speed.

Understand the Creeping

The automatic car has a fantastic protection system. When you are in the Drive, the car automatically slows down its pace and moves forward slowly. When you want to be in Reverse, the speed will also be slowed down for going backward. And these are called creeping. 


To drive an automatic car is so simple for an experienced one who has already driven a manual car. Most of the systems are automatic, so you don’t have to put in the extra effort. Just practice more to realize the systems only. And driving school Melbourne is with you to assist in this matter.

Final Words

These tips are used to drive in a car that is automated. These tips are the most general and basic ones that ensure your safety. The most important factor is to be cautious and respect others. It’s normal to get angry on the road, however, you should try to avoid it.

Services/Macbook Repair

Things To Consider Before Your Macbook Repair

Posted by Walter Graham on
Things To Consider Before Your Macbook Repair

Break down of MacBook’s always causes an inconvenient situation. MacBook Repair has a fantastic reputation in general. They are dependable, efficient, and elegant, and they do not necessitate the ongoing purchase and update of anti-virus software.

However, as with all computers, things might go wrong at any time. And when it comes to MacBook repairs Perth, you will want to work with a business specializing in MacBook’s. However, there are some things you need to consider before giving your Mac for repair.

List Out For MacBook Repair

Keep your device’s data safe.

MacBook repair shops may be found worldwide, allowing customers to get service whenever and wherever they desire. In the scenario your hard disc is not working properly, you should back up the files and crucial documents stored in the RAM. So, you can either do it yourself before shipping it off or make an appointment with Apple MacBook Motherboard Repair or an Apple Store.

Motherboard Repair - Entire Tech

Remove your Mac from the ‘Find My Mac list.’

This step is taken to verify that the repair center can work on your device without running into any problems or security concerns. Enabling the ‘Find My Mac list’ will make it more difficult for experts to repair it. You must also disable the firmware password and deauthorize your computer for any content purchases. The hard drive, CPU, and GPU will not function if the motherboard is damaged. In such a case, you’ll need to send it in to be tested.

Completely erasing data

The motherboard serves as the foundation for all of the computer’s primary components. It may display some problems as a result of the gadget overheating or mistreatment. Because your gadget is getting older, the motherboard may stop working. In that scenario, you will need to send the computer to the center for MacBook repairs Perth. In this case, you may need to delete your hard drive before returning your MacBook completely.

How to pack your Mac for repair

Before shipping the equipment to the MacBook Motherboard Repair, it is critical to pack it properly. Remove the SD card, as well as the power cable and adapter. The display covers and any other accessories are not included. Any passwords or security codes that may be kept on the device should be erased first. Remove the topmost layer of the EZ Return Label from the shipping box for your records and keep it with you.


Repairing a laptop, even if you are a seasoned computer user, might be scary. Laptops are manufactured with less wiggle room due to their tiny size, making testing and changing components considerably more complex than full-sized desktop computers. Because of the restricted hard drive capacity, drivers and other programmes can be more picky. Contact experts to conduct your MacBook repairs Perth rather than attempting to figure out why your laptop is crashing on your own.

Home Improvement/Relocation Services

How To Be Ready For A Relocation Services

Posted by Walter Graham on
How To Be Ready For A Relocation Services

Are you moving to or from Calgary? Are you clueless about where to start? If yes, then read this article to use Calgary relocation services and make the moving process smooth. Relocating yourself can be hectic, and it requires an experienced mover company to finish the task.

Scroll down to know how you can prepare yourself to leverage the relocation services in Calgary. 

Blueprint of Moving Plan

Everything starts with a plan that contains all the steps that’ll lead you to the location. Start with the necessary items and start packing, creating a budget, moving insurance, and unpacking. 

Cut-off the Junk

Make a list of every item that you want to take with you and separate the junk. The excess items should be left alone before shifting to the new home in Calgary. Heavy items and that can create problems while moving should be kept aside. 

Before making the list you must have kept the dimensions of the new home in your mind as you don’t want to get stuck in the staircase. You can sell the items that can slow down the process. 

Moving List

Once you clean out the excess junk, prepare a moving inventory list. The list will help the relocation company to develop a proper moving plan for Calgary relocation services . It’ll be the to-do list that will keep you organized. You can also cross-check the items after the delivery.  


Now you have a moving list so, we’ll move on to the budget. An estimated budget after research about the moving companies can help you save some money. A proper budget is crucial to hire the best service provider. 

Find Movers Company

Moving Companies Can Help You Save Some money

After the budget, it’s time to hire an experienced moving company for a hassle-free relocation. Experienced relocation service is crucial for the safety of the item without any damage or loss. You know all the components and your requirements, so research and find the best company for yourself. 


Moving insurance is a must to avoid or recover any loss. Even if you have the most experienced team by your side, it’s better to have moving insurance in case of a mishap. Moving insurance ensures no monetary loss is there, and even if any item is damaged, you can claim the insurance.


The moving process is hectic, and the road to your dream house in Calgary isn’t easy. Follow the steps mentioned in this article to have a flawless shifting experience. A moving company with a professional background can be the best option for you. There are plenty of relocation services in the city and to find the best one for you isn’t easy.

Hiring an experienced mover can be a game-changer in the process of relocation. Do proper research and contact as many movers as possible before reaching any conclusion. Good luck with the relocation process.

Fire Inspection/Fire Inspection

How To Inspect and Maintain The Fire Protection Systems?

Posted by Walter Graham on
How To Inspect and Maintain The Fire Protection Systems?

The fire protection systems need to be inspected regularly. It should be conducted by a trained professional. When regular inspections are conducted there are chances of causing sensors or sprinklers to operate at decreased efficiency. It may fail as well. So, fixing it regularly is required. By checking the performance regularly of smoke detectors, sprinklers and alarms are required.

The Right Guidelines for Inspection of Fire Protection Systems:

The schedule should be determined by local codes. The guidelines for inspection and testing have been published by the National Fire Protection Association (NFPA). Inspections always involve technicians like visually inspecting equipment like sprinklers and the major parts of fire alarms for leakages, corrosion, and damage. Testing is part of checking if that equipment functions properly and the integrated systems are working together.

How to Manage the Inspection Schedule?

One should follow the code. The fire code was laid down by the state governments in terms of NFPA standards. This specifies the schedule. There are many commonly used reference codes.

  • NFPA 25 Standard for the Inspection, Testing, and Maintenance of Water-Based Fire Protection Systems
  • NFPA 72 National Fire Alarms and Signalling Code
  • NFPA 10 Standard for Portable Fire Extinguishers
  • NFPA 17A Standard for Wet Chemical Extinguishing Systems (Kitchen Systems)
  • NFPA 17 Standard for Dry Chemical Extinguishing Systems (Paint Spray Booths)
  • NFPA 2001 Standard on Clean Agent Fire Extinguishing Systems

The inspections can be done on a weekly, monthly, six-monthly, annually, at different intervals. The fire protection company should be contracted to the fire system inspection. The building owners, Industries managements, Factories, and any large size establishments need to check the system regularly.

There are many employees, huge property, and residents living in the buildings that need to be protected. Once the property catches fire, even though protected by Insurance cover, still there could be loss of human lives. The property will be gutted. Better to take prevention and to avoid any fire calamities!

Engage the Services of the Right Technicians:

Many certified fire fighting professionals are available. They are rightly qualified to test and inspect the fire systems. The trained professionals need to get into a contract and should plan and adhere to the schedule. The repairing and overhauling need to be conducted periodically.

The Mock Drill needs to be conducted:

The testing is called a mock drill, where employees of a fire inspection company, Industry, and also residents of buildings are taught how to use the staircase and go down to the ground and assemble at a point decided earlier. They are taught not to use the lifts because they will get stuck in the fire.

The high-rise buildings have a designated refuge area in the building. This assembly of people helps the fire brigade and other rescue personnel to immediately rescue them. This drill also helps in checking the system.


The checking of fire systems is followed by all globally. The fire disaster is very dangerous worldwide. The proper prevention always helps! The right scheduling of checking, inspection and repair, and maintenance periodically helps drive the fire threat away.

Outsourcing Legal Transcription Services/Transcription Services/Video Transcription Services/Legal

Important Factors To Keep In Mind While Choosing A Good Legal Transcription Service

Posted by Walter Graham on
Important Factors To Keep In Mind While Choosing A Good Legal Transcription Service

Whenever you need outsourcing legal transcription services, you may come across many of the options. Now, it is a confusing task to select the best one among them which also suits your unique needs. 

A large of companies present all around the world are inclined towards providing comprehensive transcription services specifically in several different forms. 

While choosing from many of the outsourcing legal transcription services, it is very important to find one that effectively fits your specific needs concerning the cost, accuracy as well as turnaround time. 

This is the main reason, why it becomes essential to know about all attributes of a good legal transcription service provider. Considering all of these factors will help you to make an effective choice that perfectly fits your needs.

In the below-mentioned section, you will come across some of the major factors which you should necessarily consider before choosing any outsourcing legal transcription services.

Key Factor To Consider

While evaluating a legal transcription service provider, you should analyze these factors. 

This will help you to judge how your legal transcription service provider matches up to each of the mentioned criteria before you make any final decision related to choosing outsourcing legal transcription services

  • Accuracy And Quality

Accuracy plays a very important role in the case of legal transcription. If your legal transcription service provider is unable to provide an accurate and high quality of services, then there is no meaning to opt for their services. 

The quality delivered by their end must be high. Not only that but, your transcriptions should be error-free and fully proofread before they reach you. 

If you want to ensure this thing beforehand, then you should always ask for a sample. This will allow you to check their quality before you hire them for your transcription project. 

  • Competitive Pricing

You should have a good understanding of the standard legal transcription rate. This will allow you to effectively compare the prices for different service providers. In this regard, you can request quotes from different service providers in advance. 

This will help you to compare about 2 to 3 options that are inclined towards offering competitive pricing. But, one of the most important things that you should make sure of is that the service, you choose, should provide a good balance of pricing and quality. 

  • Realistic Expectations

It is very important to make sure that your legal transcription service provider should provide you with realistic estimates. 

If the estimates provided by your end seems to be unrealistic, then you should avoid their services as it can result in lower quality work or even missed deadline. 

A good legal transcription service provider will only provide a realistic estimate of the turnaround time as well as the pricing. Both of these factors contribute to play a very important role in the overall process of legal transcription. 

  • Trustworthy Sources

Among the other outsourcing legal transcription services, the service you choose should be trustworthy as some of the legal documents are very confidential. So, the service provider you choose should ensure the security of your legal documents. 

Other than that, they should have enough resources in-house who can handle large volumes of work when needed. At the same time, this tends to effectively reduce the risk of low-quality transcriptions. 

Another important thing is to verify the specific skills of the associated team members which involves typing skills, listening skills, English language skills, and a lot more. 

You would be able to effectively verify all of these skills with the help of a sample project as well as credential requests.

  • Confidentiality And Security

You should always make sure that the legal transcription service provider you choose, gives a lot of importance to the security aspect. 

As most of the legal documents are confidential and so, the legal transcription company you choose should assure you that the security of your documents will be maintained in the overall process. 

They should maintain the security of your recordings as well as transcriptions at all times. You should also check that what are approaches they specifically adopt for securing your data. 

They should necessarily secure your data with file transfer protocols all through the work for project delivery and also for future storage. One of the best approaches is to sign a confidentiality agreement with your service provider for data protection. 

  • Project Management For Large Assignments

If you do not want to spend more time on your project, then it is a good idea to go for a service provider who possesses a dedicated team of in-house project managers. These professionals can manage the resources in the best possible way. 

This also makes sure that you have a single point of contact. So, you will not have to deal with each of the legal transcribers available in the team.

Benefits Of Opting For Outsourcing Legal Transcription Services

Legal Transcription Services

It can be a difficult task to find a company that possesses all the above-mentioned characteristics to get your job done correctly. For this particular reason, it is a better idea to go for outsourcing. 

This will allow you to outsource your transcription needs to a select provider who would be able to meet those needs effectively irrespective of your location click to read.

The best part about outsourcing is that you would be able to receive high-quality services at affordable pricing. 

Final Words

So, the above-discussed ones are some of the most important factors which you should always keep in your mind while opting for the services of a legal transcription company. 

Considering all of these points will help you to come up with an effective choice whenever you need legal transcription services for satisfying your unique needs. 

You should also give a lot of importance to all of these factors while choosing a provider for your outsourced transcription requirements. 

Also, the service provider, you choose, should focus on providing reliable, accurate, and fast services for satisfying your legal transcription requirements. 

Education/Online Graduate Education

How To Make A Career Change With Online Education

Posted by Walter Graham on
How To Make A Career Change With Online Education

Distance learning is a recognized method for a number of decades for the training as well as the procurement of educational certifications in the self-study, distance education PG courses are the techniques in which students and teachers are solely or mainly separated where the discovering process is being supervised by the educator or his representative.

This is done using exercises, control or jobs by mail or online. The benefit of distance learning is that participants can find out virtually independent of a school and determine their own discovering time.

Under correspondence course training courses, all the programs that oversaw the trainees separately and also their progression will be kept track of on a regular basis, yet where the students and tutors most of the moment divided. In correspondence course, classes can likewise take place sometimes encounter sessions, but the nomadic getting understanding with learning booklets published as well as Internet-based understanding predominates.

This permits adaptable organizing under pace university graduate programs education. Regardless of the spatial splitting up distance students and distance teachers remain in a lively exchange. The due date for discuss specific tasks and also graded, and e-mail or phone that students can also occasionally while asking comprehension concerns.

In distance learning, as distant learning course product taught over a distance, the teacher as well as the student are geographically separated. Unlike distance learning is not gotten ready for an academic degree, but on certifications such as certifications or public declarations.

Also specialist qualifications can be acquired through distance learning. The learning product in distance learning is moderated by way of the range with the help of academic pamphlets, multimedia layouts or educational software program. The Web offers numerous chances for networking amongst trainees. Distance learning is an exceptional means to obtain education and learning – specifically when it comes to boosting one’s come across the labor market.

Distance Education has Lots of Benefits Over Other forms of Training:

  • You can function together with the continuous form. They suffer no loss of earnings.
  • You learn whenever you have the time: After work, mornings and even on vacation. A development by distance learning is so flexible in time. You can disturb your correspondence course incidentally when, if you have to perform in your expert or domesticity excessive. Talk to us – we will definitely locate a service with each other!
  • Distance education training courses can be obtain anywhere, because your “classroom” is indeed at home. An advancement by distance learning is for that reason self-organize throughout boundaries quickly.
  • The pace of learning, you alone. Everyone discovers differently as well as every person has as a result likewise be extremely private learning pace. Their training by means of distance learning so you can establish your own desires as well as ideas. Time you run a professional certification, perhaps by really quickly, other times you would rather desire a little bit more time. In distance learning, you can set the pace of discovering alone, without having to communicate with fellow students to contend.
  • Correspondence course programs are constantly interacts with just program expert who got targeted to your questions and also remarks. Finally, this private focus makes a correspondence course in a really reliable type of discovering. And obviously, your program supervisor as your train understands – in your training so you will constantly accompany and recommend capably.
Services/Digital Marketing/SEO

Follow These Tactics While Hiring The Best SEO Agency

Posted by Walter Graham on
Follow These Tactics While Hiring The Best SEO Agency

Nowadays, SEO is an important factor for any business. Whether you’re a start-up or an established company, you should look for the best SEO agency to help your business reach new heights. Business owners prefer to outsource SEO services instead of hiring in-house SEO professionals.

There are a lot of SEO agencies offering different types of online marketing services such as keyword research, link building, creating content, blogging, social media marketing, and more. It is important to understand the target audience, and plan the right strategy for SEO. A professional SEO company can help you achieve your business objectives.

Hiring the best SEO service provider may not be an easy task. You may have to conduct an online research to hire reliable professionals for online marketing services. As SEO is a long term process, look for the most experienced and knowledgeable experts who have in-depth understanding about all the aspects of SEO and can deliver the best results in the minimum time.

We’ve listed some of the important tips that can help you hire the best SEO agency:

Schedule an interview

You should schedule an interview with expert SEO professionals, and ask them relevant questions to find the right service provider. Talk to the SEO experts or project managers to collect all the details about the firm.

Check the client references

Ask the professionals to provide with some client references to make sure that your project is in safe hands. You can search for online reviews and testimonials before hiring SEO agency.


Experience does matter when it comes to hiring SEO specialists. Look for someone who has been into the industry for several years as this would ensure that they are aware of the latest market and industry trends.

SEO Audit

Experienced professionals would conduct an SEO audit to prepare a detailed report. Based on that, the SEO experts can plan the right strategies using the tried and tested methods for performing SEO on your website.


The SEO professionals you hire should maintain complete transparency with the clients, and send regular project updates. One can measure the success of a SEO campaign through the traffic on the website and rankings on search engines.

You will be able to reduce the stress of making your business grow when you hire SEO specialists. Hire someone who sets realistic expectations for your website and helps your business site rank higher and pull targeted traffic to it. Ask the professionals how long it will take to expect the desired results.

The SEO professionals may not be able to provide an exact timeframe, but they can offer an approximate timeline for helping you achieve the rankings. They would be able to provide quick results using the ethical white hat SEO techniques. Look for experts who keep an eye on the latest SEO trends and Google updates also. Focus on the long-term success by hiring SEO experts for your business website.

Services/Web Design & Development/Shopify Development

How To Hire Best Shopify Developers For Your Ecommerce Website?

Posted by Walter Graham on
How To Hire Best Shopify Developers For Your Ecommerce Website?

Do you want to launch your new business with Shopify? You should search for the most experienced Shopify developers to manage dynamic workloads and build an amazing online store. If you don’t have expertise with any CMS platform, you can choose Ecommerce Website platform for creating a feature-rich ecommerce website for your business.

Once you’ve made up your mind for building an e-store, you should start hunting for skilled and talented Shopify developers for hire.

The right developers would have unique insights to work on the latest version of the platform and develop user-friendly ecommerce website that helps store owners generate the maximum ROI.

The programmer you hire should have huge expertise in inventory systems, checkout logic, navigation of website, and payment gateways also.

What to Look for while Hiring a Shopify Developer?

You cannot hire the first Shopify developer you come across over the internet. Hiring the best Shopify experts requires extensive research and homework. You should conduct an online research to hire the right programmer who can help you achieve your business objectives.

Best Shopify Developers For Your Ecommerce Website

Here’s a Guide to Help you Select the Right Shopify Programmer:

Excellent communication skills

It is essential to look for someone who possesses exceptional communication skills. The programmer should be able to exchange ideas and understand what exactly you want. Find out what communication methods do they use. Make sure that Shopify developers you choose to hire send you regular updates related to your project.

Amazing portfolio

Have a look at the portfolio to know what kind of expertise and experience the professionals have. You can compare the portfolio of several Shopify experts and make the right decision. Have a look at the website’s features and web pages loading speed.

Client testimonials

Look for programmers who have a lot of reviews from satisfied clients. If the developer has worked on similar project as yours, that would be great.

Post-development support

Find out what type of after-sales and post-development support does the programmer provide. You may also need support and maintenance services after the website goes live.


Cost of hiring Shopify developers is a crucial factor that needs to be considered while choosing talented professionals. Collect quotes from multiple service providers. The price depends on the features, size and complexity of the project, experience of developers, and more.

Compare the cost estimates from a few expert programmers and select the right professionals. Discuss the estimates with the prospects and make sure that there are no hidden charges involved. One should be clear about the pricing and payment terms.

No matter what your requirements may be, you should interview multiple developers and shortlist the best professional who understands your goals and possesses the right knowledge of Shopify web development.

Make sure that you discuss the entire project from start to finish. The best professionals would understand your target audience and come up with innovative solutions that ensure 100% client satisfaction. All the best.

Online Payment/ACH Payments/Agile payments/Payment Solutions/SMS Payment

Five Things That You Never Expect On ACH Check Validation

Posted by Walter Graham on
Five Things That You Never Expect On ACH Check Validation

Businesses can significantly reduce payment acceptance risks by using check verification tools to verify that a customer has an active bank account with positive funds status in real-time.ACH Check Validation Services allow merchants to reduce check acceptance risk at the point of sale (both online and in person).

Available options include automated routing number checks, negative database options, and near real-time inquiries into current checking account status. Checking account balances inquiries can be made, but require the customer to log-in or provide credentials to their online banking system.

ACH payments lack the authorization component present with credit cards, which can be authorized at the time of payment to ensure that the customer has the requisite funds on their cards. ACH Payment Gateway This reserves the funds for capture and settlement, and allows a business to know that they are being paid at the point of sale. The lack of an authorization means that the ACH Check Validation system is necessary to mitigate payment acceptance risk.

That You Never Expect On ACH Check Validation

ACH Check Validation will also make it easier for new customers to obtain correct or valid checking account information. Likewise, when that new customer’s payment fails because of bad checking account data there is financial loss and more potential for losing that new customer. This makes check verification tools even more important. A checking account verification system will help eliminate much of the “after the sale” work that arises when a payment fails, and can help save a sale.

The majority of the time payment rejects are accidents, and making customers go through the hassle of the sale process again will undoubtedly lead to a fraction of those sales being lost. By leveraging checking account verification tools businesses can reduce the chance of losing customers over simple data entry errors. Businesses that rely on future billing are especially vulnerable to bad check data, but utilizing the ACH Check Validation Service can dramatically reduce bad check acceptance and the subsequent workflow problems.We are also read for Quality Legal Translation Services In Dubai

Online Payment/ACH Payments/Agile payments/Payment Solutions/SMS Payment

5 Places That You Can Find Call Center Payment Processing

Posted by Walter Graham on
5 Places That You Can Find Call Center Payment Processing

Call center payment processing varies from organization to organization in terms of how it is managed, but the most used methods are from one of the following methods:

  • Software application integration
  • Interactive voice response (IVR)
  • Web based payment portal (Virtual Terminal)

Software Application Integration

There are a number of available call center SaaS applications available from third party providers, but larger organization typically have their own internal application that is used by employees for managing phone calls to and from their customers for payment acceptance. 

No matter the application that is used, any organization that has technical resources at their disposal probably has the ability to integrate payments functionality within the application that they use for enabling payments. Bill Presentment and Payment Solutions Integration is accomplished by the payment processor’s API integration tools. 

When live customer service agents are receiving calls for payment acceptance and manually entering the payment data into the application they use, how sensitive data is handled becomes important. First and foremost, sensitive data like credit card numbers and checking account information needs to be tokenized. A proper integration API will provide this. 

That You Can Find Call Center Payment Processing

By integrating payments into a call center application, external applications are eliminated from use and all payments management and reporting can take place within the application that the organization already uses.

Interactive Voice Response

Also known as IVR, this technology has been around for some time now and just about everyone has experienced one type or another of an IVR system call. Large organizations have been using IVR for customer service related inquiries for a long time. 

Using IVR for payments has been exploding in recent years because of the savings it can provide and the newer technology that some IVR systems can supply the using organization. 

No longer does an organization who accepts payments over the phone have to have an IT staff to employ and manage an IVR Payments system. Customer data such as account number, name and amount owed can be called via API if the using organization has one available, or in the case of a smaller organization that doesn’t have an API available, and external cloud based spreadsheet application that has an API available can be used. 

In the cloud spreadsheet example, a using organization would upload csv files on the timetable that best suits their receivable needs and the IVR system communicates with the cloud application via it’s own API to populate the IVR system data. Providing this functionality enables a low-tech organization to receive payments just as efficiently as some of the giants of industry.

Moreover, IVR Payments can facilitate more than just inbound payment related calls. The same system technology can provide automated outbound messaging, whether via and outbound IVR phone call, an SMS text message or email messaging. 

Case in point: An IVR system can initiate an SMS message (ideal for late payments) that lets the customer know that a payment is due and provide them two options for payment remittance:

  • The same SMS message can provide the option to have the IVR system initiate an outbound call to the customer by replying to the SMS message with something like “call.” This provides an alternative to the microsite portal, which some customers prefer for their personal security mindset reasons.
  • The SMS message can provide a clickable hyperlink that when clicked on it renders a micro payments page for the customer to enter their credit card or check account information and submit the payment.

Web Based Payment Portal

Also referred to as a Virtual Terminal (VT), a web based payment portal provides a SaaS application that is provided by a payment processor to originate, manage and provide reporting for payment processing. 

Virtual terminals are a great fit for organizations that don’t have the technical staff to perform an API integration to enable their internal application to manage payments, yet wish to have live customer service agents accept and enter payments from customers who call-in to remit a payment.

Because virtual terminals are provided by the payment processor that you choose to obtain a merchant account from, they are generally built on a PCI compliant system which should reduce your scope for PCI compliance.We are also read for How Does CBD Work With Your Body?

Agile Payments has been providing call center payment solutions to organizations of all sizes for more than 20 years. Give us a shout and we’ll be happy to discuss your call center payments needs.